Manage Team Permissions & Users
Piclo offers granular permissions to ensure Flexibility Service Providers (FSPs) can tailor access rights within their team, adhering to the principle of least privilege. This approach ensures team members have access only to the necessary functionalities for their specific roles.
Invite your colleagues to join your Flexibility Service Provider Organisation on Piclo or view your teams' permissions. The team page can be found at Settings > Team. You can add up to 8 members to your team, if you require more seats please contact Piclo Customer support.
Permissions Overview
By default all Flexibility Service Providers have:
- Procurement: Allows viewing of competitions and uploading assets, facilitating participation.
- Bid Admin: Enables submission and editing of bids, critical for engaging with competitions.
- Account: Grants the ability to manage team member roles and permissions, essential for maintaining team access control.
Optional additional permissions:
- Settlement: Currently in Beta and enabled for relevant Flexibility Service Providers that participate in LCM or other competitions that include settlement
Customising Permissions
To adjust user permissions or review team roles, please contact Piclo Support.
Removing or Deactivating Team Members
To change user roles, add more users, or deactivate colleague accounts, please contact Piclo Support.
API Integration for FSPs
Flexibility Service Providers can enhance their Piclo Flex experience through API integration, enabling automated tasks and data exchange.
- Obtain API Credentials: Contact Piclo Support to request API credentials. These will be provided along with access to a test environment.
- Credentials on Team Page: API credentials appear as an email address on the Team page, identifiable by including
@api.picloflex.com.
Unsubscribe option from Competition Open emails
Flexibility Service Providers can opt out of the "Competition Open" email notification. To unsubscribe, please contact support at support@piclo.energy.
Support
For assistance with permissions setup or adjustments, please reach out to Piclo Support at support@piclo.energy. Our team is available to help you optimise your Piclo setup to best suit your organisational needs.